1. Acceptance of Terms
By accessing or using the Trace Right Labs website, services, or portals, you agree to be bound by these Terms and Conditions and all applicable laws. If you do not agree, do not use the site or services.
2. Services Offered
Trace Right Labs, Inc. provides diagnostic testing, behavioral and mental health services, DNA and family relationship testing, workforce solutions, and healthcare staffing. Use of services is subject to availability, eligibility, and compliance with applicable regulations.
3. HIPAA Compliance & Privacy
Trace Right Labs complies with the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) collected is used solely for treatment, billing, and healthcare operations. Please review our full Privacy & HIPAA Notice for further information.
4. Patient Portal and Provider Access
You may access services via our HIPAA-compliant patient portal or provider login. You are responsible for maintaining the confidentiality of your login credentials and all activities conducted under your account. Unauthorized access or misuse may result in termination of access.
5. Payment Terms
We accept payments through secure third-party processors such as Stripe or Square. All payments must be made in full at the time of service unless otherwise arranged. You may use our Billing Portal to view and pay invoices. Charges may include applicable taxes and service fees.
6. E-Commerce and Lab Test Orders
Purchases of lab tests and diagnostic kits from our website are final once processed. You agree to provide accurate and complete information for orders. Trace Right Labs is not responsible for delays or issues resulting from incorrect or incomplete details.
7. Appointment Scheduling and Cancellations
Appointments may be scheduled via our website or portal. If you need to cancel or reschedule, please do so at least 24 hours in advance. Missed appointments or late cancellations may incur a fee.
8. No Medical Advice
Content on this website, including information on tests or services, is provided for informational purposes only and should not be construed as medical advice. Always consult a licensed medical professional for medical concerns or diagnosis.
9. Intellectual Property
All content, branding, logos, images, and digital materials on this site are the property of Trace Right Labs or its licensors and are protected by applicable copyright and trademark laws. Unauthorized use is strictly prohibited.
10. Third-Party Links and Portals
Our site may contain links to third-party websites or services (e.g., payment gateways, external labs). We are not responsible for the privacy practices, content, or availability of those sites.
11. Limitation of Liability
To the maximum extent permitted by law, Trace Right Labs is not liable for any direct, indirect, incidental, or consequential damages arising from your use of this website, portals, or services. Use of the website and services is at your own risk.
12. User Conduct
You agree not to:
- Upload false information or impersonate others
- Upload viruses or malicious code
- Attempt unauthorized access to restricted areas
- Use the website for unlawful purposes
Violation of these terms may result in legal action or suspension of access.
13. Careers and Job Applications
Job listings posted on our site are subject to availability and qualifications. Submitting a resume does not guarantee an interview or offer of employment. We reserve the right to modify or withdraw job postings at any time.
14. Modifications
Trace Right Labs reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes are effective immediately upon posting. Continued use of the site after changes constitutes your acceptance of the revised terms.
15. Contact Information
For questions about these Terms and Conditions, please contact us at:
Trace Right Labs, Inc.
Email: success@tracerightlabs.com
Phone: (123) 456-7890
Location (by appointment only): 11850 Freedom Drive, Reston, VA 20190